Newcastle based The Inn Collection Group plans to create 1,000 new jobs by 2024

The Inn Collection Group (ICG) is celebrating being officially named as one of the UK’s best places to work after the Newcastle based pubco was named on the 2023 list compiled by The Sunday Times.

Recognising companies that create happier working environments by fostering engagement from their teams, ICG’s listing comes following a recent survey of employees where 78% of respondents declared themselves “happy” at work.

With more than 1,000 employees across the group, The Inn Collection Group’s mission statement of “making people happy” has been directed internally as it aims to support its people in their personal and professional development.

During the past year, this has seen the establishment of a seven-strong People Team at its central support offices in Benton, who work to attract, nurture and support talented individuals across the company.

This has resulted in the creation of new ways to partner with local communities, educational groups and establishments and the development of exciting new training programmes, including a recent focus on preventing workplace stress and supporting mental health for managers.

With 2023 proving a year of significant growth for the company and its estate across the north of England and North Wales, with 1,000 new hires expected to be made by the end of the year, people director Liz Robertson is eager to build on ICG’s entry onto the list.

Liz commented: “We’re delighted that our people are enjoying their time with ICG and that we have been officially recognised as a great place to work as a result.

“Supporting our teams is incredibly important for us, be that with our exciting development programmes, our Inn Safe Hands initiative or even just our excellent benefits package. Making people happy is what we are about and that extends to our own too.

“As a group, we are steadfast in our belief that hospitality can be an industry in which people can enjoy long, fulfilling and rewarding careers and making the Sunday Time Best Places to Work list underlines our commitment.

“With our headcount set to rise to 2,000 people by the end of this year, we are going to need to develop too so we can continue to make people happy and I am really excited by what we have planned.”


By Matthew Neville – Senior Correspondent, Bdaily

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