(L - R): Lynne Darwin, managing director New Design Windows, and Michael Bettinson, NatWest.

South Yorkshire window supplier expands into new premises via £1.2m NatWest deal

South Yorkshire based business New Design Window, which supplies and installs windows and doors to the new build sector, has secured a £1.2m finance package with NatWest and Lombard to drive further growth.

The investment has enabled the firm, which trades from the North East down to Birmingham, to buy a new 20,000 square foot warehouse in Mexborough. The acquisition will treble the firm’s production area, enabling the fast-growing business to expand and meet demand from housebuilders.

Managing director Lynne Darwin founded New Design Windows in 2019 after working for more than 25 years in the industry. Along with her management team, Lynne has grown the business to turnover more than £6m in the last financial year and is now setting her sights on £10m turnover once the new production site is fully up and running.

Similarly, from starting out with five staff, Lynne has grown the firm to employ 45 local people, with an additional 12 roles to be recruited to as part of the next phase of expansion, which will also see trade sales offered for the first time.

Lynne, who decided to buy the new premises after her NatWest relationship manager Michael Bettinson highlighted its availability, attributes the company’s success to a commitment to giving good customer service.

Lynne commented: “While it’s important to be competitive in terms of pricing, our success over the last few years is down to our focus on building relationships and giving all of our customers the very best service we can.

“Customer service is vital to us and we know that it’s valued by our customers too, as much of our growth is down to larger orders from repeat customers, which is a fantastic testament to the hard work and commitment of everyone in the team.

“Our growth has been absolutely phenomenal over the last few years and I’m so excited to be in our new premises with the help of NatWest and to begin direct selling to the trade for the first time too.”

To mark the deal NatWest staff from the bank’s North Regional Board visited the company to meet with Lynne, see the new site and learn about the growth of the business.

Michael Bettinson, senior relationship manager at NatWest, added: “It’s been fantastic to support Lynne and the team at New Design Windows with a flexible finance package that has allowed them to buy new premises and will help them expand their production capacity and increase their turnover.”

By Matthew Neville – Senior Correspondent, Bdaily