North Residential appoints head of sales support

Yorkshire estate agent North Residential is launching a professional sales progression service, the first of its kind, to streamline the home-buying process for clients.

Jo Randall, a former solicitor with over 33 years of property law experience, has been appointed as head of sales support.

Previously a director at Berwins Solicitors, Jo will bridge the gap between buyers, sellers and solicitors, ensuring transactions run smoothly from start to completion.

Based in North Residential’s newly renovated Pocklington office, Jo will support clients across Harrogate, North Leeds and Ilkley. 

This new service strengthens North Residential’s reputation for delivering a personalised and proactive approach, securing top price sales efficiently.

Jo said: “The team at North Residential are committed to changing the narrative around estate agents and I am proud to be joining the business to support their ambitions to provide a unique and holistic service to their clients. 

“In an ever-changing market, the need for professional sales progression to keep property chains together and secure successful sales has never been more important and, with so many parties often involved, communication is the key to success. 

“As a former solicitor, I am able to effectively communicate with all parties, as well as having the experience to spot potential issues and challenges which may impact the transaction, and ensure our clients are fully informed at every stage. 

“I am really looking forward to supporting our clients and guiding them through what is often a lifechanging time.”

Harlan Pollitt, director at North Residential, added: “We are delighted to welcome Jo to the team in what we believe will be a transformative role for the business and our clients. 

“Jo brings an unbelievable wealth of legal knowledge, local and regional contacts and, above all, a genuine desire to create a unique blueprint for how improved relations between estate agents and solicitors can improve service levels, not just for our clients, but nationally as well.

“We are also incredibly proud to have recently opened our newly renovated Pocklington office which we purchased in 2023. 

“Having worked in Pocklington since January 2023, the new office is a testament to the success and growth of our team there and our commitment to investing in the local area and supporting the local economy.”

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