Care tech firm eyes global growth with investment

A home care management software firm is targeting growth across a multi-billion-pound global market after securing fresh investment.

CareLineLive has been backed by Accel-KKR.

Bosses say the support will create jobs and “accelerate the company’s growth and international reach” across geographies including the UK and US, whose home care markets are worth a combined £125 billion.

They add the undisclosed financial boost will strengthen Australian operations through a customer support arm to deliver “round-the-clock service” and bolster product development.

West Sussex-headquartered CareLineLive was established more than a decade ago, with its cloud-based platform used across seven countries by home care agencies to manage staff scheduling, client visits, patient records and invoicing.

And founder Josh Hough said its new backing from Accel-KKR, which invests in enterprise software and tech-enabled businesses, marks “an exciting new chapter” for the firm.

He said: “Our vision has always been to make home care better for everyone through the use of technology, and this investment helps bring that future closer.

“Accel-KKR’s experience and resources will help us grow our team, enhance our product and deliver even more value to customers.”

He added the deal has allowed early backers Oakglen and Haatch to exit from CareLineLive, which has further offices in London and Melbourne.

Hailing the future potential of CareLineLive’s software, Maurice Hernandez, Accel-KKR managing director, said: “Technology can help carers and agencies improve efficiencies, maintain compliance and grow while being focused on clients’ wellbeing. 

“We’re excited to help Josh and his team continue to build market-leading solutions.” 

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