Twilio names new EMEA VP of sales

Twilio, the cloud communications platform that helps businesses create real-time, personalised customer experiences, has appointed Jake Kanter as vice president of sales, EMEA.

Jake has held various sales and marketing roles at Twilio since 2014, most recently serving as Interim LATAM lead. 

Over the past decade, he has built and led high-performing teams, driven regional growth and established strong customer relationships.

In his new role, Jake will accelerate Twilio’s growth across EMEA, bringing experience from his previous role as regional vice president for North America, where he oversaw financial services, healthcare and real estate sales. 

His expertise in enterprise engagement and regulated industries positions him to support Twilio’s ambitious expansion in the region.

Jake said: “I’m incredibly humbled to be starting this new chapter and to have the opportunity to work alongside our world-class EMEA leadership team in support of our customers.

“Twilio has been at the heart of my professional career for almost a decade. 

“In that time, I've been able to work hand-in-hand with some of our most strategic customers and to support them in solving their most complex problems. 

“I'm excited to use the lessons I've learned to help our EMEA customers innovate and take advantage of this unique moment in time where AI is unlocking an entirely new set of ways to engage with customers.”

Twilio also operates an international headquarters in Dublin and works with high-growth companies such as Fresha, Orange and Sykes Cottages, while serving as an official supplier to Chelsea Football Club.

Thais Lima, senior vice president of global sales, communications at Twilio, added: “We’re thrilled to welcome Jake to EMEA. 

“Jake's deep understanding of Twilio, combined with broad experience across sales and marketing, positions him well to help our customers achieve impact at scale. 

“Jake’s strong customer focus and proven track record will be central as we continue to grow in the region.”

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