Hotel group completes portfolio revamp

A boutique hotel group with properties across the North and South of England has completed a multi-million-pound refurbishment programme and strengthened its senior team as it prepares for expansion in 2026.

The Kronen Collection has invested across its portfolio to enhance guest experience and reinforce each hotel’s individuality. 

Upgrades include the refurbishment of Waltons Bar and the entrance at The Crown Hotel in Wetheral, a full revamp of all 66 bedrooms at The Kilbirnie Hotel in Newquay, as well as improvements to bedrooms and public areas at Jesmond Dene House in Newcastle and Borrowdale Gates in Keswick.

Alongside the capital works, the group has promoted several leaders from within. 

Chris McLaughlin becomes chief executive, while Christina Stephenson steps into the role of group sales and marketing manager. 

Javier Labbe has been appointed group accountant and Marlon Kagoro takes on the role of hotel manager at The Crown Hotel.

With the upgrades complete and a refreshed leadership structure in place, the business is positioning itself for sustained growth next year.

Chris said: “Completing this level of investment across our portfolio while promoting experienced leaders from within the business gives us a strong platform for 2026. 

“We are focused on long-term value creation, operational excellence and protecting the individual character of each of our hotels as we continue to grow.”

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