Resonate appoints new chief operating officer

London-based rail technology company Resonate has appointed Camilla Gilchrist as chief operating officer to support its growth objectives.

Camilla joins from Tractable, where she served as chief of staff and director of operations during a period of rapid expansion, helping to build operational foundations to enable scaling.

She brings experience across enterprise SaaS and B2C technology organisations.

In her new role, she will oversee client delivery, customer success and support functions, as well as the continued scalability of Resonate’s digital rail products, including Initiate, Luminate and Scalable.

Camilla said: “Resonate plays a critical role in enabling a better performing railway in the UK, with its products already delivering clear and measurable outcomes for traffic management and signalling control. 

“I am excited to be joining the team at such a pivotal moment, as we focus on scaling delivery, strengthening operational capability, and ensuring customers continue to see value.

“Rail is a complex, system-driven environment, where strong operations are essential to turn innovation into real-world impact. 

“With Resonate's strong foundations in people and product, there is significant opportunity to help build the operational frameworks needed to support sustainable growth and consistent, high-quality delivery.”

Camilla’s appointment strengthens Resonate’s leadership team as it continues to develop its technology offering for the rail industry.

Blake Richmond, chief executive of Resonate, added: “Camilla brings deep operational leadership experience and proven ability to scale teams and processes in high-growth technology businesses. 

“Her experience building resilient operations will be a huge asset to Resonate, as we continue to grow our capabilities and deliver outstanding outcomes.”

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