Sweet success for North Tyneside chocolatier

A chocolate manufacturer is savouring sweet success after winning awards and growing its global reach.

The Chocolate Smiths, based in North Shields, welcomed mayor Karen Clark and North Tyneside Business Forum chair Angela Tuplin to its factory after securing Business of the Year and a Green Award at the North Tyneside Business Awards.

The company has built a strong global presence, exporting products across Europe and the USA, while continuing to expand its reach.

Despite this international growth, the business is now focused on strengthening its local footprint, with plans to open a new shopfront to give customers a physical retail experience.

Sustainability remains central to operations, with efforts to reduce food waste, recycle packaging and repurpose materials across the supply chain.

Managing director Steffi Smith said: “I started making chocolate in my kitchen, producing around 30 bars at a time and selling at Tynemouth Market. 

“Now we have a team of over 20 people, operate from an industrial unit, and ship our products all over the world.”

The visit also highlighted the strength of the wider North Tyneside business community, showcasing how local firms can combine innovation and sustainability to achieve wider success.

Mayor Clark, who described her visit as “absolutely fantastic,” said: “From the moment you walk in, the smell is incredible. 

“The whole concept – from the designs to the packaging – feels like stepping into a real-life Willy Wonka chocolate factory.

“It makes me feel extremely proud. 

“The way they incorporate iconic North East imagery into their chocolate design really instils pride in place. 

“To see that shared across the world is truly impressive.”

Angela added: “It’s absolutely incredible. 

“From humble beginnings making chocolates at home to becoming a globally recognised brand, their journey is inspiring. 

“Their commitment to sustainability and innovation makes them stand out.”

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