Logistics firm wins B&Q Ireland contract

A home improvement retailer has enhanced its home delivery offering in Ireland with a new logistics partner.

XPO Logistics has been appointed as B&Q’s home delivery partner in Ireland, supporting the retailer’s operations with enhanced last-mile services.

The partnership will focus on improving delivery times, increasing order visibility and strengthening communication through XPO’s technology platform. 

Early results show reduced lead times and improved customer satisfaction, supported by collaboration between store teams and logistics operations.

XPO has also expanded its Dublin hub and is utilising its wider delivery network, including sites in Cork and Athlone, to support nationwide coverage.

As part of the rollout, the first electric vehicle has been introduced into the delivery fleet, aligning with B&Q’s sustainability goals.

Xavier Bour, senior vice president, distribution and last mile – Europe, XPO Logistics, said: “B&Q is a leading home improvement and garden living retailer. 

“Together we have created a home delivery offer which delivers the promise and ensures focus on the customer.” 

John Eason, director of B&Q Ireland, added: “Our ambition at B&Q is to help make it easier for our customers to do their home improvement projects, and this includes offering a choice of fulfilment services so that they can get their products when and where they want them. 

“With XPO Logistics on board, we’re continuing the enhancement of our home delivery service for our customers in Ireland, giving them speedier and more reliable home delivery options. 

“It’s also great to see this partnership advancing our commitment to reduce our impact on the environment with the launch of our first electric home delivery vehicle in Ireland this week.” 

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