Capital Service Solutions appoints growth head

Livingston-based commercial cleaning firm Capital Service Solutions has appointed Jill Thomson as head of business development to support its continued growth.

Jill brings more than 14 years’ experience in the cleaning and facilities management sector, having held roles at OCS, Spectrum Service Solutions and most recently Complete Cleaning Services, where she was customer relations director.

In her new role, she will focus on strengthening client partnerships and driving business development across the company’s UK operations.

Jill said: “I was introduced to Moreland a few years ago and have followed Capital’s journey since then. 

“The company’s vision and culture strongly align with my own values which initially attracted me to the role.

“In the short time I’ve worked here, it’s evident the culture is a key focus within the business. 

“As part of the senior leadership team, I will support the execution of Capital’s growth strategy, leading business development activity and driving client retention. 

“I believe my industry experience and outcome-led focused approach will add real value.”

Jill’s appointment follows recent investment in senior roles as the business continues to build its leadership team and expand its service offering.

Managing director Moreland McDiarmid added: “This is about establishing the right structure to support our growth, while ensuring that as we scale, we continue to enhance the day-to-day experience for our clients.

“Jill understands what true service excellence looks like on site – not just in theory, but in how services are delivered, managed and held to account every day. 

“For our clients, this means clearer communication, proactive service delivery and a partner that takes ownership.”

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