Ben Dowd is one of O2’s longest standing directors. During his 17 years with the telecommunications company, Ben has been instrumental in moving the business from solely mobile into the ICT space. Flexible working, data mobility, consumer technology and network IT are driving transformable change in every size of business and Ben believes that O2 is uniquely placed to take advantage of that change. Ben’s responsibility covers all of the business area and includes SOHO, Small businesses, and Corporate, as well as multinational customers. He also has responsibility for Sales, marketing and the complete customer experience for business customers across all of O2’s direct and indirect channels.