ResponseTek is a customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines. The ResponseTek Listening Platform™ analyzes valuable customer sentiment in real-time and scales to meet the demands of big data, eliminating silos of customer information captured across multiple channels including websites, call centers, retail or branch locations and social platforms. Since 1999, happy, satisfied consumers have been the trademark of a ResponseTek implementation.
