Member Article

And now for some good news…

We’re a NE based, family run commercial cleaning business and we’re expanding, creating jobs and keeping our suppliers here in the region. At present we operate within 25 miles of Newcastle but we’re moving in to Teesside and Darlington in 2012 and in 2013 we’ll open an office in Leeds. At present we turnover £1.2m but by the end of 2013 will be at £2m. This will create around another 90 jobs on top of the 160 we already employ. Investment then in additional vehicles and systems will follow the growth. Our success is completely down to our staff and their hard work and belief in providing excellence in customer service, which is the key. We also invested heavily in our own, bespoke, software which sends customer audits to our clients after every visit to site. This has fitted in really well with the customers quality systems and keeps then aware of what is going on not only with our cleaning staff but the cleaning and facilities management within their own building.

In January we started 8 new contracts and February is looking good too. We aim to be the very best commercial cleaning business in the North East and by proven year on year growth, even through the recession, we are achieving all our goals. In 2011 I used NBSL for Leadership funding to help me plan the roll out across the region and the interview, filmed by Bizvision, is here;

[http://www.youtube.com/watch?v=JBoDJCwAx3U](http://www.youtube.com/watch?v=JBoDJCwAx3U“ target=)

Despite the current economic situation some businesses are growing and doing well, we need to pull closely together as a region and keep the wealth here if at all possible and support each other. There are some good news stories out there.

This was posted in Bdaily's Members' News section by Paul Edwards .