Member Article

Middleton Grange launches shopping Oscars

SHOPPERS are being asked to nominate their favourite stores and retail experiences in a new awards scheme.

Middleton Grange Shopping Centre in Hartlepool has launched The Embrace Retail Awards to recognise outstanding retailing and customer service.

The inaugural Embrace Awards will be open to shops of all sizes from the large department stores to independent retailers and traders from the Market Hall.

They will be awarded across six categories: Retailer of the Year; Market Hall Stall Holder of the Year; Shop and Window Display of the Year; Shopping Centre Employee Customer Service Excellence Award: Centre ’Embrace Award (nominated by shopping centre staff) and the Shooting Star award (nominated by retailers).

Mark Rycraft, Manager of Middleton Grange Shopping Centre, said: “Middleton Grange has never held an awards ceremony for its retailers but it’s about time they were recognised for the positive contribution they make to the Centre.

“The best way to do that is to ask the shoppers themselves about their experiences, what has impressed them about our stores and who they think deserves some acknowledgement.”

Picture – Embrace Awards –(left to right) Mark Rycraft, manager of Middleton Grange Shopping Centre; Yvonne Plaice, manager of the Sally hair and beauty store; and Suzanne Chaney, marketing manager at Middleton Grange.

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