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Newcastle Rail Tour business on track for success

Newcastle City Centre based RailTourGuide are looking to take on their third employee after seeing an increase in turnover and expansion into offering UK and international rail tickets.

In recent years, they’ve seen a huge increase in demand, contributing to their turnover trebling.

Their knowledge and experience of the industry has contributed to a very tailored customer experience, allowing them to expand to now offer rail services internationally; as far away as the USA, Asia and Australia. All with the help of a mentoring service provided by Newcastle based PNE Enterprise.

The business started out in 2010 giving advice to customers on all rail related products from the best tickets to the most scenic journeys to travel on, around the UK and Europe.

Last year, the company expanded to move in to an office space provided by North East Workspace in Newcastle City Centre, which is an ideal location opposite the railway station, allowing private customers access to their offices for one-to-one support and travel advice.

RailTourGuide has now begun advertising for a new employee to come in as a Global Rail Consultant in order to facilitate customer enquiries and carry out bookings

David Glover, the Sales Director, said: “Our business has grown over the last three years as we have stuck to our plan and philosophy from day one. We at RailTourGuide believe in giving excellent customer service every time to all our customers. We use our 20 years plus knowledge and experience of the worldwide rail industry, modern booking systems and technology to deliver a fast professional rail ticket booking service. We have built great relationships with our customers and believe these relationship should always be personal”

“The whole PNE Team have always been there and helped us from the start. Their help and understanding of our phases of business has been outstanding and they continue with their support each month. They are on hand to assist us through these growth phases and guide us were possible. We look forward to many successful years of working together in this great location at the heart of Newcastle city centre”

Check out RailTourGuide at www.railtourguide.com, call 0191 2460708 or email david.glover@railtourguide.com

For more information on PNE Enterprise go to www.pne-enterprise.org, call 0191 230 6410 or email bss@pne.org

This was posted in Bdaily's Members' News section by PNE Group .