Member Article

Using Your Tool To ‘Traca’ Trade

Launch of Revolutionary Traca Software for Mobile which transforms and modernises the way tradesmen communicate in their work environment.

Tradesmen and the construction sectors are set to reap huge rewards following the launch of Tracatask.com, a fully-scalable mobile software solution which operates as a business tool. It helps to collaborate, report and task manage across multi- site and mobile worker businesses with the added benefit of social network opportunities for referrals.

58% of UK homeowners say they find it difficult to find a tradesman they trust – data by the 2014 Homeowner Survey, conducted by YouGov.

A survey conducted by Traca found that out of 183 builders, the 3 biggest ‘day to day’ issues that came out of the survey was - time management and communication for their sub-contractors, staff and clients; administration (paperwork) of tasks which often lead to customer discrepancies and finally marketing their business online.

This data has reinforced why a product with the capabilities of Traca has been developed. Traca allows mobile workers to communicate through the use of secure and private messages to multiple users, upload job progress, videos and images and vital documents in real time. Customer experience is enhanced through transparency and the business in question builds credibility and recognition through its service delivery.

User testing has included companies with diverse needs - from a security specialist which operates with 80 per cent mobile employees to a refurbishing company with 40 staff and 50 sub-contractors- and a builder with 8 full-time staff using multiple subcontractors in parallel who are always spread over several locations. The software is able to swiftly and simply align these workforces to benefit all parties.

Traca will help deliver great customer service and by the integration of social media tools, it enables satisfied customers to make instant referrals and automatically promotes businesses they hire whilst increasing brand awareness to their own network. This intuitive mobile interface benefits all parties and brings trades into the mobile technology era in a manner which really works.

Alexis Twigg, Founder of Traca comments: “the building industry and associated companies, large and small, have picked up in recent times and professional tradesmen need to co-ordinate and divide their time efficiently in these very competitive times whilst at the same time keeping their customers and clients well informed and happy”.

“We are providing a modern solution, fit for today’s market which encourages a smoother management of workflow, scheduling and communication between staff, sub-contractors and most importantly customers”.

Once the initial roll out is complete, Traca is set to launch in other markets, the first of which will be ‘social care’, which shares attributes with trades such as mobile workers and a need for consistent strong communication. Trials for this sector will start later in 2015.

This was posted in Bdaily's Members' News section by Alexis Twigg .