Member Article

“Short-term” Wins in Complex IDM Deployments

Fully implementing an identity management system is a multiyear project involving more than just IT. After agreeing on a vision, it is a matter of selecting which aspect to implement first and carrying that through to completion so there is an observable improvement and return on investment (ROI). During that lengthy process there needs to be some “short-term” wins, so that the business can see some improvements immediately. In Winning the Long Game Steven Krupp and Paul J.H. Schoemaker write that “The trick is to deliver short-term results while securing long-term viability.”

What is a short-term win?

Short-term wins are immediate activities that can be implemented quickly to add value and gain buy-in from the impacted stakeholders. When implementing short term wins, leadership can assess the immediate impact and determine whether the overall strategy needs to be adjusted or enhanced based on the feedback from short term win successes and failures. One of the major benefits of implementing short-term wins is to gather insight and stories on the change vision progress that will boost morale and motivation during a period of transition.

The objectives of short-term wins are:

To streamline, modify and add value to current processes and procedures; To focus on eliminating bureaucratic delays and waste; To empower employees at all levels to generate ideas for short term wins and own their ideas by implementing the solutions; To provide high-quality improvement support for operational processes; To maintain project momentum and increase employee engagement; To communicate early successes to prove the benefit and value of the proposed change(s); To increase organizational capability, knowledge and agility by implementing new ideas quickly.

The Solution:

Sold on an annual subscription basis and scalable to over 100,000+ users, ServiceControl will help you achieve an immediate short term win in your overall IDM strategy. Designed for solution architects, IDM and IAM project managers, line-of-business application owners, and busy IT administrators ServiceControl is a a simpler way to delegate identity management and account creation tasks to front-line sta_ – without having to train staff on multiple account management tools that are complex and often require full admin rights and security permissions.

Within a few hours our team will help you connect ServiceControl to your critical directory and email systems. Plus, we will help you configure delegated account management tasks for your cloud and on-premise CRM, ERP, HR, and other business systems_– without elevated privileges in the target systems.

ServiceControl delivers a “short-term” IDM win with immediate ROI. It saves you and your team time. It cuts down on training costs. And its advanced audit and reporting will help you pass your next IT, IDM and IAM audits with flying colors.

Why wait years for your IDM strategy to be implemented to see immediate results, when you can start seeing immediate short-term wins with ServiceControl.

For more information about ServiceControl, please join our online community, download a free trial, or request a consultation/demo or email me directly

Tags:access management, cloud identity management, cloud identity summit, cloud identity thought leader, delegated administration, Google, graph protocol, human resources, IBM, identity industry, identity integration, identity management projects, identity management trends, identity projects, identity providers, itelligent email, ldap, lifecycle management, mergers, mergers and acquisitions, Microsoft, oauth, openid connect, rbac, ROI, saml, scim, sso, uma, user management, user provisioning

This was posted in Bdaily's Members' News section by Rachel Rowling .