Day six: FedEx festive top tips for small businesses

#6 Deliver Sweet Success This Christmas

Christmas is coming and at FedEx we want to help your business be fully prepared this festive season. FedEx customer Lauden Chocolate advises on how to prepare for an influx of orders.

By Stephen Trigg, Artisan Chocolatier, Lauden Chocolate…

“We’ve been established as a luxury chocolatier for over seven years now and the run up to Christmas continues to astonish us in terms of demand from both new and existing customers. For seasonal businesses like ours, it’s essential we make the necessary preparations in anticipation of increasingly large volume orders at set times of the year.

“The biggest consideration for us is always maintaining the quality and presentation of our chocolates during the delivery process. We transport our goods all over the world during the festive period, with some shipments travelling as far as the USA and Japan. With temperature-sensitive products like ours, it is imperative they are delivered to customers in the exact condition they left our premises in, especially if they are being presented as a gift under the Christmas tree!

“If we could offer just one piece of advice to other businesses navigating the rush in the run up this big day, it would be to lean on the support of your logistics provider. Experts in their field, they are best placed to advise on all-important delivery times and best-practice shipment handling, so that you can provide your customers with the optimum service at this busy time of year. Tracking is also invaluable helping you to keep on top of the whereabouts of every shipment, ensuring customers receive their items ready for Christmas Day.”

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This was posted in Bdaily's Members' News section by FedEx .