Partner Article
What if there were Oscars for IT Company? Who would win it?
Just few days before, the grand ceremony of Academy Awards made its 88th consecutive gateway, we all know it commonly as “Oscars”. Well, ideally it can be assumed that if there were Oscars for IT Company, then there would be definitely cut-throat competition since any organization will feel privileged and dignified to touch that pinnacle. Already in the current heatwave of IT scenario, there is rivalry going among different IT service providers and services.
As we all know that the very talented Leonardo DiCaprio has been previously nominated for 5 times but wasn’t able to hold the ‘Golden Lady’. This year he finally grabbed it and according to critics, “He deserved it.” So why has not he got the triumph in the previous 5 times? Was he bad and got nominated? The simple answer to this question is,” He wasn’t bad but few other was better than him.” Similarly in IT arena of 21st century where the number of IT companies are almost same as the PAN shop in Gujarat, it is exigent to come up with the strategy that not only is lucrative, and distinctive but also should favor the staffs/employees working under the firm. How?
Let us try to figure out the known factors and attributes that would matter in reaching the paramount position. Following this steps, you will drag your company to the next level and encompass the new periphery.
Proper Employee Promotion Scheme
Of course, it is a sheer fact that employees are the foundation of your organization. The dedication, commitment, innovation, creativity and efforts they have put in shaping your company is immense. To be found from crowd or to be recognized from 1000s of company, if any company is having specific and unique proposal for the employee’s future, then the company automatically gains the reputation inside their courtyard and outside too. More the reputation, more the brand image. When the brand image is augmented, the company is one step and stands out of the queue.
Ample Efforts to make Clients Contented
Now that you are done with the primary step, it’s time to see the other most vital aspect ‘Customers/Clients’. Obviously, they are the one who have trust on your company and will pay you accordingly which is the most significant thing in enhancing your revenue. Right from the moment when the clients contact you to the final step of the project accomplishment, clients should be satisfactorily given the support service even after their all requirements are fulfilled. This will absolutely yield a ‘Good Will’ of your company in the minds of the customers and undoubtedly will return the next time they need any assistance.
Being a Good listener
There’s still a long way to win the Oscar trophy but not very far if this factor is considered willfully. Everyone, be it employee or customer or any neutral person, likes to share something he uses, owns or wishes to own your services. Just keep in mind that the listening thing won’t be whole and solely optimistic but some bitter and negative reviews will come against you. By taking care of those dis-satisfactory reviews, you can know where you lag in the market and how you can overcome it rapidly. Your spontaneous steps in converting the wrong, to right will have a major effect to retaining your company in the top list.
The X-Factor
Last but not the least, the fourth pillar to win the most prestigious trophy is ‘X-Factor of your company’. It simply means that the product, service, or solution you are providing ought to be vivid and versatile than the others. This will make an unparalleled impression that you regularly innovate and thus invent something new that is helpful for the customers. Yes, as they all say, “Winning is secondary but Nominating for the Oscars is a great achievement.” Obeying the theoretical steps and executing it practically is entirely different. Thus, if they are implemented with proper planning and strategies, it is an assured guarantee that your IT company will get the Oscars……
‘Don’t take these strategies for granted, customers don’t take your services as granted.’
This was posted in Bdaily's Members' News section by 360 Degree Technosft .