Member Article

Tremendous customer survey results for the HR Dept

A recent customer survey of hundreds of buisnesses across the UK and Ireland on the performance of Licensees in the HR Dept has provided fantastic results, with an overall satisfaction level of 9.3 out of 10.

A total of 788 respondents gave their feedback on the advice and support given by 53 of the HR Dept’s Licensees in this year’s survey. The majority of the respondents to the survey were SMEs employing less than 20 staff.

The survey did show a significant increase in demand for key HR services such as Health and Safety, training, Employee Assistance Programmes (EAP) and psychometric testing.

Andrew Charnock, Director of The HR Dept – Central Lancashire, said: “It’s great to see customer satisfaction remaining incredibly high amongst our customers. The figures show that challenges remain for small businesses in the current environment. Specialist HR support has an important role to play in easing the burden on business owners and allowing them to continue to grow and expand their companies.”

The overall satisfcation results show an increase on last year’s survey. Additionally, over half of all respondents gave their local HR Dept a maximum 10 out of 10 score.

Call Andrew Charnock at HR Dept on 07875 645 879 for further details. www.hrdept.co.uk/offices/north/central-lancashire

This was posted in Bdaily's Members' News section by Zebra Colour .