Sheffield software firm helps ecommerce retailer go for growth

Andrew James, the ecommerce retailer which designs and distributes kitchenware products, has invested in new technology.

The retailer, which sells over 750 niche kitchen and home products to customers across the globe, approached Sheffield-based software business Azzure IT to provide a solution to help meet the demands of its growing operation.

Specialists in Microsoft Enterprise Resource Planning (ERP) systems, Azzure IT has been commissioned to provide and manage the new software for Andrew James, to ensure a single, integrated system to cope with the demands of a diverse clientele, growing business and a continually expanding product range.

Neil Warren, systems manager at Andrew James, said: “Andrew James now sells to customers worldwide, and has recently expanded to two new locations in the UK.

“We were previously using ad-hoc IT systems. It became increasingly apparent that we needed an updated, integrated system that could improve visibility of customer demand requirements and to increase overall efficiency.

“We were impressed by both the Microsoft Dynamics NAV and CRM system proposed and Azzure IT’s understanding of our business and their enthusiasm and support.

“We’re confident that choosing a Microsoft product means our system is futureproofed due to ongoing investment and improvements from Microsoft.

“The software is very user friendly and intuitive which means the wholesale change we are implementing will be easy for our team to get to grips with.

“We hope investing in the latest technology will mean further growth, efficiency and success for the company.”

Craig Such, managing director at Azzure IT, added: “Microsoft Dynamics NAV has exactly the range of functionality that businesses like Andrew James need.

“The system can manage everything from warehouse and manufacturing organisations to costing and supply chain. It makes everything much simpler and more efficient and reduces the chance of human error.

“Andrew James can now be confident that it has the right system to support its future growth and development plans.”