Member Article

Maximizer delivers on its vision of personalised experiences with its cloud integration platform

Bracknell, United Kingdom (25 Oct 2017) Maximizer Software Ltd, a leader in personalised CRM, today announces the launch of Maximizer CRM 2018. This latest release helps businesses connect the dots between data, people and systems, reducing costs and avoiding a siloed approach to data management, processes and communications.

Mike Richardson, Maximizer Managing Director EMEA stated, “In the age of the customer, a personalised experience makes all the difference. Our vision is to empower Maximizer users to deliver outstanding customer service through access to integrated data in a secure app environment.”

“With our two flexible deployment options, cloud and on-premise, we provide for today’s sophisticated business; while our easy, all-inclusive prices keep the ongoing costs of a CRM affordable,” he said.

Maximizer CRM 2018 empowers businesses to create collective intelligence on customer preferences, history and status.

“It’s all about having accurate, relevant data close at hand,” said Maximizer Head of Product Development Jan Carter. “Customer engagement is incredibly complex and forward-facing teams need to make informed decisions on the fly; meaning they typically work with multiple apps – CRM, email, chat, financial history and much more. Maximizer users can now win customer loyalty anytime, anywhere, using one secure platform that makes integration easy and engagement activities more powerful.”

What you can expect with Maximizer CRM 2018: A new App Directory: connecting your records in Maximizer with your business-critical apps, including Outlook and Gmail in seconds at no added charge A sophisticated Data Import Manager: empowering users to quickly integrate customer data A revamped Global Edit: allowing you to perform large updates A new Partner Portal: giving you a clear view across each external sales channel. CRM Live customers will be automatically upgraded to the new software release in the coming weeks, while on-premise subscribers and maintenance customers can request upgrades from the beginning of November. To learn more about Maximizer CRM 2018, register for the forthcoming webinar here. Also follow the Maximizer blog that will showcase each new feature in detail.

ABOUT MAXIMIZER For 30 years, Maximizer has been helping customers target, engage and succeed with our secure, fully integrated and configurable CRM applications. Deployed in the cloud or on-premise, Maximizer fuels the growth of businesses in over 95 countries around world.

This was posted in Bdaily's Members' News section by Maximizer .