Office tech firms report growth in jobs and revenue following move to The View
Office technology companies, IT@Spectrum and The One Point, have reported an increase in turnover, workforce and client base since relocating to new headquarters in East Yorkshire.
This growth marks a year since the partner companies moved into their new offices The View, which is located in Bridgehead business park.
Throughout the past 12 months, turnover has grown by almost 30% across the two businesses from a combined client base of almost 1,400 organisations – an increase of nearly 15% over the past year.
The growth has also translated into new jobs, with 18 staff joining over the past year, taking the workforce employed by the sister companies to more than 90. New positions have included The One Point’s sales team doubling in size, while IT@Spectrum has created a new, four-strong marketing team.
The £2.75m offices were purpose-designed to enable the companies’ teams to work together to offer a package of IT managed services.
Ken Sturdy, managing director of office technology business IT@Spectrum, said: “The investment in our purpose-built headquarters has been a powerful statement to our customers, our staff and the print and software industry as a whole.
“As well as being a great place for our staff and customers to enjoy, it has provided a fantastic platform for us to improve even further our service to clients and explore and develop innovative new products and markets.
“It has also really brought our businesses together and has meant that, increasingly, customers choose to work with both companies. We’ve introduced our clients to The One Point, they’ve introduced theirs to us and, in some instances, we have gone in together to see prospective clients as a joint offering and won the business.”
Martin Lauer, managing director of IT services and telecoms company The One Point, explained: “Hugh Rice was an existing customer of both businesses and had an issue with print devices supplied by IT@Spectrum. They made a call to the IT@Spectrum support team, which now shares the same room with ours.
“A member of our support team overheard the call, identified that the issue was due to an internet protocol conflict, and was able to fix it remotely, there and then.
“Instead of waiting for an engineer to come out, Hugh Rice’s devices were back in action within minutes – the issue was resolved so much faster and more efficiently. That’s better for the customer and better for us.”
Since completing the move, IT@Spectrum and The One Point both relaunched their websites and The One Point now plans to introduce an online shop and customer self-service portal early in 2018.
Work is well advanced on creating a new IT@Spectrum customer portal as a further avenue for client contact and the business is streamlining its remote monitoring software to deliver enhanced problem-solving and preventative maintenance.
IT@Spectrum has more than 30 years’ experience providing solutions to enable businesses to print more efficiently, manage their data and information electronically and automate processes.
Business IT and telecoms provider The One Point offers IT, business telecoms, software and digital services in one solution.