Celebrating the prestigious title of North East Contact Centre of the Year 2018

Member Article

Major Peterlee employer, Auxillis, selects greenbean by NRG as exclusive recruitment partner

Accident management company Auxillis has selected greenbean by NRG as their exclusive partner, underpinning their contact centre recruitment drive in line with projected growth.

Auxillis’ contact centre operation in Peterlee delivers 24/7 support to customers involved in fault and non-fault accidents, providing replacement vehicles and repair management services, as well as insurance and legal services.

Auxillis currently employs in excess of 600 staff at their Peterlee site and has quickly established itself as a leading employer in the North East, easily accessible to commuters across the region via the A19.

Following further expansion into a second building in 2017, Auxillis has its sights set on future growth, with multiple opportunities to join their teams in Customer Service and Collections.

Recently awarded the prestigious title of North East Contact Centre of the Year 2018, Auxillis is committed to continual employee training and development as well as providing many other benefits which contributed to the win of such an accolade.

greenbean by NRG delivers flexible outsourced talent solutions in totality or on a project basis. Offering an account managed and flexible model, greenbean RPO solutions integrate seamlessly with HR teams, supporting business growth and helping to deliver results faster.

Neil Ackinclose, Head of Operations at Auxillis comments, “As our business continues to expand, it is important for us to select a recruitment partner that is not only an expert in their field but has a team of professionals that really understands Auxillis; our culture and our people. We have complete confidence in greenbean by NRG and believe it is absolutely the right decision to work with the team to meet our future requirements.”

Leanne Chambers, Client Solutions Director at greenbean by NRG adds “Having supported Auxillis’ recruitment team for over 12 months now, we’re delighted to have been selected as their partner of choice. Auxillis provides candidates with the opportunity to really kick-start their career in a contact centre and it’s refreshing to be working with such a progressive and forward thinking employer in this sector.”

This was posted in Bdaily's Members' News section by greenbean by NRG .

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