Northern growth for software company prompts expansion of Durham office

Contact centre software specialist Noetica has doubled the size of its Durham office and opened a new training centre in the region.

Headquartered in London, Noetica opened its Durham office in late 2016 to house R&D team of senior software engineers as well as some of the company’s technical support, infrastructure and client services functions.

The expansion comes as a result of increasing demand in the North of England and Scotland for contact centre software solutions, with Noetica serving a range of sectors including travel, insurance and telemarketing.

Managing director Steven Brooks said: “This latest phase of Noetica’s expansion follows significant growth at our head-office at the Hop Exchange next to London’s Borough Market.

He continued: “Since we opened the Durham office in late 2016 we have seen an increase in demand from contact centre operations in the North, attracted not only by our products, solutions and expertise, but also by our presence right on their doorstep.”