Member Article

Stechford businesswoman picks up ‘Franchisee of the Year’ accolade

A Stechford carpet and bed franchisee is celebrating success having been awarded a national network award.

Sajila Arif, owner of the United Carpets and Beds store on Station Road, won Franchisee of the Year at the United Carpets and Beds annual network conference in Marbella this spring.

The conference, which brings together the national brand’s 60 stores, head office staff and suppliers, allows the network to learn business updates, meet new colleagues and learn about upcoming interiors trends and products.

Sajila, who has owned the store for nearly 15 years, said: “I’m so proud to have won Franchisee of the Year at our annual United Carpets and Beds conference. My team and I are incredibly passionate when it comes to customer service and being knowledgeable about our products. We work really hard to ensure customers are always happy and we get great feedback from them – so it’s wonderful to be recognised by our network too!’

The Franchisee of the Year accolade was one of four awards announced at the retailer event, with other store owners and managers picking up Franchise Bed Store of the Year, Corporate Bed Store of the Year and Corporate Store of the Year.

“The conference is a great time to catch up with fellow franchisee and store owners as well as our suppliers; there’s a real family feel to our network. We’ve since launched some new carpet ranges instore which we’re delighted to share with our customers,” added Sajila.

The Stechford retailer employs four people and specialises in flooring options including carpet, laminate, vinyl, LVT (luxury vinyl tiles) and beds and mattresses, offering brands such as Silentnight, Sealy and Rest Assured.

Will Hickman, marketing manager for United Carpets and Beds which is headquartered in Rotherham, said: “Sajila and her team at the Stechford store are known for their high customer service level and their overall efforts with the store, selling ranges and receiving consistently high customer feedback deserved to be rewarded.

“We know our network of franchise and corporate stores works incredibly hard so we’re delighted to reward them at the annual conference.”

United Carpets Group plc is the UK’s largest franchised carpet and bed retailer with 60 stores across England and Wales. The business, which sells online and via the high street, was launched in 1997 and was family owned until 2005.

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