Member Article

Hilton London Heathrow appoints new Director of Operations

Hilton London Heathrow Airport has strengthened its team with the appointment of a new Director of Operations.

The award-winning hotel at Terminal 4 – which was recently voted the best airport hotel in Europe for the fifth year running – has been joined by 32-year-old Chris Darch, who has years of experience in both commercial and operations within the hospitality industry.

He joins the hotel from Hilton London Kensington where he was commercial director for the past two years, having worked previously at Heathrow Airport with another hotel group.

“I’m very excited to join an already exceptional team,” said Chris, “It’s a highly successful hotel which has deservedly won a number of awards and I’m looking forward to helping maintain those standards.

“The hotel is number one when it comes to guest satisfaction scores and everyone is committed to very best customer experience.”

Chris is also determined to help grow the hotel’s strong offering for conferences, meetings and events.

“The corporate market is very competitive and we distinguish ourselves by the high level of services that we offer and this is why companies choose to come to the Hilton London Heathrow Airport,” he said.

Jurgen Sutherland, General Manager at the hotel said, “Chris’s experience and knowledge of the area will be a huge asset to us. He is the perfect fit for the hotel and we are all looking forward to working closely with him.”

This was posted in Bdaily's Members' News section by Sorted PR .