Why big business communication systems are still perfect for smaller companies

There was once a time when, for a typical small business, the communications system could consist of one or two phones and the same number of lines, along with notepads and pens ready for use in quickly jotting down messages. So, couldn’t such a primitive system still suffice for small firms today? Well, one big problem with sticking to such a 1990s-style telecoms system in the 2010s would be risking getting left behind by competing firms with much more sophisticated systems. You mustn’t assume that these systems require heavy financial outlay completely out of a small firm’s reach.

Lots of useful technology at an attractive price

In a world where every new round of iPhone models seems to bring unwelcome price hikes, you could struggle to believe that, actually, you can get a comprehensive package of corporate-friendly telecoms technology in a single, financially easy-to-digest package. This is possible when you opt for an IP-based telephony solution such as a cloud-based business phone system by Gamma. With this type of system, you can integrate your usual phone functionality with a data network to unlock new, more advanced communication options. To see how well this can work in practice, consider one example scenario highlighted on the Entrepreneur site: a manager needing to replace an employee who has called in sick. Using software on the IP phone system, calls can be automatically made, one at a time, to each potential replacement employee, any of whom can just press a button on their phone to agree to the work.

Why is an IP-based system cost-effective?

One reason why is that, with the extra custom you can more easily pick up when you have this type of system in place, that system can soon end up paying for itself - possibly several times over. For example, it enables a phone number to ring on multiple devices simultaneously, thereby reducing the chances of that call, which could well be from a potentially lucrative customer, being missed. Furthermore, upgrading your system up to VoIP standard enables workers - even those of a small business - to switch their phone service entirely to the internet and so make free or inexpensive calls. Skype and Vonage are examples of services letting users make and receive calls online.

A modern phone system gives you room to grow

However small your business might be now, you probably have your sights on expansion. Still, as you add more and more employees to your payroll, you might need to relocate to new, larger business premises or, at least, open a second office - perhaps later followed by a third… This is where an IP phone system can pay dividends, allowing you to readily and affordably move, add or change phone connections and locations. Besides, once you have integrated your company’s voice and data into just one line in the money-saving way advocated by, you can port this line so that customers can keep getting in touch with your business through the usual channels.

This was posted in Bdaily's Members' News section by Contributor.

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