Member Article

Coombe Abbey Hotel staff are available at the touch of a button

A historic hotel in Warwickshire is embracing the latest cloud-based technology to further improve its impeccable services standards.

Taking advantage of new electronics, Coombe Abbey Hotel has now introduced service buttons to be used by guests.

The hi-tech new additions have been placed in all of the conference rooms at the Brinklow-based venues as well as on the tables in the lobby.

It means that the days are gone where guests and conference delegates are trying to grab the attention of staff.

If anyone needs assistance, all they have to do is press a button, it then sends a signal to members of staff that are wearing a watch and they will come and help.

Ron Terry, General Manager at Coombe Abbey Hotel, said the introduction of the state-of-the-art technology would go further to enhance visitors’ experience.

“Coombe Abbey embraces its rich history and heritage, but is always looking to the future and finding new ways and technology to strengthen our guests’ experience,” he said.

“The idea is if a conference organiser or a guest in the lobby requires anything they press the call button which sends a signal to a number of members of staff who will be wearing watches that it sends a signal to, which means the guest does not have to leave their room or table.”

This was posted in Bdaily's Members' News section by Matt Joyce .