Barclays launches new banking service at Prudhoe site

Barclays today officially launched its Barclays Local site in Prudhoe with Guy Opperman MP and County Councillor Gordon Stewart.

Located atThe Spetchells Centre, 58, Spetchells, Front Street, Prudhoe, the Barclays Local service is designed to provide easy access for customers with digital and complex banking needs. Local colleagues will be on hand Mondays, Tuesdays, Thursdays and Fridays from 9.30am to 12.30pm and 1.00pm to 4.00pm offering face to face financial support and education for customers, without the need to travel.

Barclays is committed to deploying a range of more flexible ways that customers can physically interact with the bank, this includes over 250 pop-up banking sites located in town centres, plus presence in spaces such as community centres, libraries and business hubs where it offers drop in and pre-booked appointments.

Geoff Watson, Barclays customer care director, Durham and Northumberland said: “We’re delighted to launch the replace banking service here in Prudhoe. This represents our commitment to customers and the local community who wish to continue to have an in-person banking presence by offering the ability to visit Barclays on their local high street, albeit in a different environment.”

Customers visiting the Spetchells Centre will be able to access a wide range of services including financial reviews, balance requests, open new accounts and have support with digital banking. As the centre is a cashless site, everyday banking transactions will need to be completed at the local Post Office.

County Councillor Gordon Stewart, who represents Prudhoe South and is a Northumberland County Council Cabinet member said: “As our high streets are changing, and the way in which many bank customers conduct their business adapting, I am pleased that Barclays will retain a face-to-face service in the heart of the town, supporting the Prudhoe community.”

Guy Opperman, MP said: “I wish to thank the Barclays team for ensuring a visible presence remains in the town”

By Mark Adair – Correspondent, Bdaily

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