Tipping tech firm grows with £1.5 million support

A tech firm helping businesses better manage cashless tips is eyeing expansion after securing £1.5 million support.

Grateful has been backed by Calculus Capital.

Bosses at the Harrogate and London-based firm say the seed funding will bolster the company’s ambition to become “the category leader in frontline worker pay and benefits”.

They add it will boost product development and allow the business to expand into new markets.

Highlighting the service industry’s “long struggle with unfair and opaque tipping practices”, Mason Potter, Grateful co-founder and chief executive, said the firm’s technology is “reinventing how businesses reward and retain staff”.

He said: “Frontline workers are the backbone of the service economy, yet they remain under-served by outdated systems that make tipping opaque, distribution slow and compliance a headache for employers.

“With the shift to a cashless society, businesses are under increasing pressure to manage tips fairly and transparently, while workers struggle to make their earnings go further.

“Our mission is simple: to make Grateful synonymous with gratitude for the gig economy, and Calculus Capital’s backing gives us the firepower to unlock the next chapter in our growth journey.”

Alexander Crawford, Calculus Capital co-head of investments, added: “With new legislation driving change, Grateful is perfectly positioned to lead the way in ensuring every hospitality worker gets the tips they deserve.”

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