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Madison Johnson, North East Chamber of Commerce Local Skills Improvement Plan project researcher

Columnist

Why being ‘work-ready’ matters more than ever

For years, the message to young people was simple: work hard, get your qualifications and the job will follow. 

However, in today’s labour market, that equation no longer holds quite the same way. 

Across industries, employers are no longer just asking whether someone is qualified; they are asking whether they are ‘work-ready’.

This points to a disconnect between what employers expect and how readiness for work is currently understood and developed. 

Further and higher education providers are producing good quality technical learners and graduates.

However, the recent Tees Valley Local Skills Improvement Plan shows the core issue is an experience gap, where individuals hold the right qualifications but lack the practical, workplace-ready skills needed to operate effectively from day one.

Employers are looking for people who can step into a role and contribute immediately. 

Part of this shift is driven by how businesses themselves are changing.

Many organisations are operating with tighter budgets and smaller teams. 

This leaves less time for lengthy onboarding or gradual learning curves. 

New recruits are expected to pick things up quickly and perform at a higher level much sooner.

At the same time, technology is transforming the nature of work. 

Tasks once handled by junior staff are increasingly being done by artificial intelligence or automation, which means entry-level roles are evolving into something more demanding.

Overlaying all of this are recent changes to employment rights, including reforms that strengthen employee protections earlier in their tenure, with some rights fully in place by six months of employment. 

While these changes are positive for workers, they can make employers more cautious at the hiring stage.

If organisations feel they have less flexibility to ‘try out’ new hires over a longer period, they may place even greater emphasis on selecting candidates who demonstrate work-readiness from the outset. 

In effect, the recruitment bar rises, particularly for those entering the workforce for the first time.

So, what does it mean, in practice, to be ‘work-ready’?

While technical skills remain important, employers are placing growing emphasis on broader capabilities, often described as being client-ready.

These skills refer to an ability to operate confidently in real business environments, and include strong communication, professionalism, commercial awareness, relationship management, responding to feedback and effectively representing an organisation.

These are not new skills – but what is new is how central they have become.

In many cases, employers say these qualities are just as important as formal qualifications and, in some instances, even more significant.

Yet, there are clear disparities in access to opportunities that help young people develop these skills. 

Work experience and placements have always been valuable. 

Today, they are increasingly essential.

The Chamber will continue work on the Tees Valley Local Skills Improvement Plan, as well as collaborating with education providers and organisations across the region to help create sustainable career pathways that meet local economic needs

Madison Johnson is a Local Skills Improvement Plan project researcher at the North East Chamber of Commerce.

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