Tandem Bank strengthens digital leadership

UK challenger bank Tandem Bank, headquartered in Blackpool and with offices in London, Cardiff and Chester-le-Street, has appointed Russell Strevens as its new chief technology officer to accelerate its value-driven digital transformation.

Russell brings extensive experience scaling modern technology across financial services and regulated industries. 

In his new role, he will lead Tandem’s technology and engineering teams, focusing on simplifying products, improving app performance and accelerating the use of AI to enhance both customer and colleague experience.

He joins from Small World Financial Services, where he served as chief technology officer, and has previously held senior technology leadership roles at Bó, NatWest’s digital bank and BT. 

Russell Strevens added: “Tandem is at a hugely exciting moment. 

“There’s a real opportunity to push the boundaries of what digital-first, value-led, customer-focused banking looks like, and I’m delighted to join a team that’s hungry to make it happen. 

“My focus will be building the platforms and technology foundations that help us move faster and deliver products people genuinely benefit from – products that deliver value and support sustainable choices.”

Russell’s appointment supports Tandem’s next phase of growth as it continues to strengthen its position as a customer-focused digital bank.

Neil Chandler, chief executive of Tandem Bank, added: “Russell brings the energy, ambition and technological firepower we want at Tandem. 

“He’s an expert at turning complex, cutting-edge tech into intuitive experiences for customers – across both challenger brands and big businesses. 

“As we continue our journey towards being digital-first and delivering even more value for customers, we’re thrilled to have Russell on board.”

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