Georgina Dunkley Georgina Dunkley

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Can your business afford to ignore social media customer service?

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Can you afford to ignore social media complaints?

Over the past few years, we have witnessed a massive trend in the way customers use social media and how…
Papers and ideas

Diversification planning – how to effectively enter a new market

If there’s something the recession has taught us, then it’s not to rest on our laurels. Business may be booming…