The People 1st Training Company has been helping businesses become more competitive for over 40 years. Whether businesses are looking to improve customer service, help their managers develop their teams and work effectively, or give their own people the ability to deliver top-quality training, we will work with them to achieve it. **Our programmes include:** - **‘Train the trainer’** – Giving businesses’ own people the skills to deliver great training and reducing the need to employ external trainers. - **WorldHost customer service training** – Giving staff the skills to offer an excellent welcome and drive repeat custom - **Management 1st** – Helping first-time managers get to grips with the basics of managing a team, so employers can be confident that their people are in good hands. - **Step Up** – Transforming female managers’ leadership abilities and creating the next generation of leaders for businesses. The People 1st Training Company is the training arm of People 1st, the sector skills council for hospitality, passenger transport, travel and tourism.
