Technology | Tags

The customer experience gap: Customers want simplicity and flexibility over chatbots and automation

Fortune 500 set to benefit from customer experience analytics thanks to Clicktale–Medallia partnership
Shopping online causes a great deal of stress, says Clicktale

A fifth of UK shoppers have bought out of social awkwardness

Marketing tech investment will support Midlands growth of recruitment firm

Biology

Mercia Technologies reveals multi-million contract for major Oxford bio-tech firm
The seven-storey building now features York stone cladding

Yorkshire House & Hub in Leeds ‘future proofed’ with £2.5m overhaul
Secarma Bellagio Hacker Den

Secarma Launches Talent Search
Middlesbrough’s first team squad with Cornerstone Business Solutions directors Chris Petty and Chris Bibby at the club’s Rockliffe Park training HQ.

Middlesbrough FC signs extension to sponsorship deal with Teesside IT firm
Dr Dave Sandells, Hyperdrive Innovation; Cllr Michael Mordey, Sunderland City Council; Stephen Irish, hyperdrive Innovation.

Sunderland battery tech firm in hyperdrive to hit £10m turnover mark

93% Of UK Businesses Expect To See Their Revenues Drop in 2019 Largely Due To Brexit

93% of businesses fear revenue drop because of Brexit

Bukkawaste Launches UK First in Waste Management
Social Media 01

Very social, but not just social media