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BT’s Newcastle Customer Contact Centre
BT looking to recruit additional 90 staff for Newcastle site

Jamie Hardesty

BT has announced plans to recruit a further 90 staff in Newcastle, with available jobs ranging from sales to customer service roles. One of the North East’s largest private sector employers…

Steve Neil, joins music on hold specialist Audio Productions
Audio Productions appoints telecoms partnership specialist

Ben Smith

Leading on-hold telephone messaging specialist, Audio Productions, has appointed telecoms industry expert Steve Neil to the role of UK channel manager. Bringing a wealth of experience from a number of sector…

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SMS 2FA is still relevant in Enterprise Messaging

Mark Henstone, COO, Veoo

The Mobile Ecosystem Forum launched its new report on Enterprise Mobile Messaging Guide this month. This guide has been developed with input from mobile industry programme leaders such as the…

Calibre’s Steve Nelson (centre) urges North East schools to get ready for GDPR in 2018
GDPR: Prepared for change?

Charlie Brooks

THE management of data and information in schools will change with the introduction of the General Data Protection Regulation (GDPR) in 2018. Steve Nelson, operations director at Calibre Secured Networks…

BT Worker
Ofcom to fine BT £42m for contract breaches

Jamie Hardesty

BT will be fined £42m for a serious breach of Ofcom's rules, after the company reduced compensation payments to other telecoms providers for late installations. The penalty is a result of…

Sonia Blizzard, MD at Beaming, the business ISP
Internet failures cost British businesses £7billion in 2016

James Taylor

British businesses suffered three days of internet downtime each on average during 2016, costing the UK economy £7 billion in lost productivity and extra overtime, according to research conducted by…

Webhelp’s Kilmarnock site
Vodafone and Webhelp Create 300 New UK Jobs

Heather Astbury

New roles to be based at Webhelp’s Cardiff and Kilmarnock centres Vodafone will be creating 300 new customer service roles over the next two years at the Kilmarnock and Cardiff sites…

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UK companies failing to educate employees…  

Ultima

A third of UK companies are failing to educate their employees about Cyber Security or protect their mobile devices from malware finds Ultima A recent survey by Ultima, a leading provider of on-premise…

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Another Number - New iPhone App for Busy Professionals

Another Number

Another Number is a new iPhone app that provides people with a secondary mobile number on their existing device without the need for a second SIM, additional phone or contract. The…

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HARMAN Connected Services announce partnership with VMWare

HARMAN Connected Services

HARMAN and VMware Partner to Accelerate IoT Adoption for Enterprises Through Convergence of IT and Operational Technology HARMAN’s gateways and sensors, edge analytics and OTA technology combined with VMware’s end-to-end IT…

Improving logistics with enterprise apps
Improving logistics with enterprise apps

Paul Swaddle

The UK logistics sector is huge, worth approximately £55bn to the UK economy, so it’s vital that firms understand the impact that the latest technology can have on a business.…

Workanywhere
Businesses need flexibility in order to thrive

Polycom

London, UK. 21 March, 2017 – Productivity and teamwork are both significantly improved when employees can choose where they work, a global survey of on global anywhere working trends has…