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Advantex’s Stephen O’Connell is urging North East schools to act in the light of Northern Grid for L
North East schools must act over agency closure

Charlie Brooks

HUNDREDS of North East schools could be without access to adequate e-safety advice and security resources when a Government-backed support network closes this year. IT experts Advantex Network Solutions Ltd warns…

Customer Service of the New Generation


From a simple customer service to solving the business problems The Call-center is the main department responsible for receiving and processing of customer requests in many companies. Its main task is…

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The Future Hold of Mobile Wallet Adoption…

Matthew Winters, Chief Executive Officer at Veoo

The current story Many of us still carry bulky wallets or purses.  Typically, individuals cart around four credit cards, a driver’s licence, a handful of plastic loyalty cards, and a few…

The Webhelp team in Falkirk supported Sky with the launch of Sky Mobile
Sky News’ Kay Burley Thanks Webhelp

Heather Astbury

Sky TV News presenter Kay Burley paid a surprise visit to Webhelp’s offices in Falkirk last week to thank the team for the work they’ve done to support the launch…

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How to resolve the common errors of Epson 320 Printer


Despite being recognized as the most trusted and reliable brands, Epson Printers are not free from technical errors and glitches. And, probably this is the major reason why users faces…

Jodi Birkett, TMT partner at Deloitte in the North West
Deloitte reveals annual TMT predictions for 2017

Robert Samuel

The business advisory firm, Deloitte, today announced its 2017 predictions for the technology, media and telecommunications (TMT) sectors at a launch event held at Old Granada Studios, Manchester. Attended by over…

Simon Woods, customer services manager
New customer services manager for Simon Jersey

Simon Jersey

Uniform design company Simon Jersey has appointed a customer services manager to look after both catalogue and key account customers. Simon Woods has joined with the brief of maintaining high quality…

Internet Online Marketing
BT to Avail the Benefits of EE as a Brand Name

Ashley Elizabeth

A lot of companies merge with another company or acquire its competitive company in the market either to expand its business, improve its clientele, or to serve one of its…

ResponseTap has launched a new platform
ResponseTap launches new call intelligence platform

Katie Mallinson

Europe’s leading call intelligence specialist ResponseTap has launched a new platform to help brands perfect the customer buying experience. Engineered as a result of client-led feedback and ResponseTap’s pursuit of market…

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7 trends driving enterprise IT transformation in 2017


Digital transformation continues to be the goal for global brands and government agencies in 2017. We believe our customers will also look at their business operations from a perspective where…

6 Easy Steps to Get a Copy of Your Tax Return


The Internal Revenue Service can give you the copies of your tax returns from the latest seven tax years. You can demand copies by organizing Form 4506 and assigning payment…

24 hour telephone answering service
Enhance your Business Growth by Collaborating with Top-Notch Call Answering Services

Thea Lewis

No customer want to be kept on hold unnecessarily. No customer wants to get their call transferred over and again amongst the call centre agents to get the apt solution.…