Member Article

Leeds’ company’s sophisticated technology boosts Nationwide’s service offering

Leeds headquartered credit ratings agency, Callcredit Information Group, has signed a major deal with the Nationwide Building Society to help it offer its customers more services and remain constantly competitive in the marketplace.

DecisionMetrics is part of the Callcredit group and a UK leader in providing multi-bureau analytics and decision technology. Nationwide Building Society has gone live with its multi-bureau decisioning solution – DecisionBureau – which enables more robust credit decisions, increased acceptance rates and reduces levels of credit risk and over-indebtedness.

The sophisticated technology will boost Nationwide’s service offering by responding to changing customer needs and the building society will use it as part of its Strategic Risk Infrastructure initiative which will give its risk management group greater ability to respond to the changing demands of its members, whilst at the same time keeping their offerings competitive in an environment of increasing competition and regulatory scrutiny. Nationwide’s strategy will be to run all new credit applications for their entire suite of products through the new multi-bureau platform.

Iain Laing, chief risk officer at Nationwide Building Society, said “The unique flexibility of the DecisionMetrics’ solution has enabled us to assemble a true multi-bureau credit decisioning process. This will allow us to draw data from any combination of the three major credit bureaux thereby providing many advantages in terms of greater insight, improved decisions and the ability to construct a more comprehensive picture of an individual’s overall level of affordability which is key in the current economic climate”.

DecisionBureau provides the capability to take credit searches from more than one credit bureau, de-duplicate the results and then consolidate them into a single credit report. The resultant increase in both applicant match-rates and data volume enables more robust credit decisions and an increase in acceptance rates together with reduced levels of credit risk and over-indebtedness.

Gary Scott, managing director of DecisionMetrics, commented, “Our multi-bureau decisioning software is unique in the marketplace and the Nationwide solution is our most sophisticated yet. It will not only provide Nationwide with the ability to seamlessly switch between credit bureaux but it will also calculate a completely independent coded block which will enable Nationwide to change its bureau strategy without any impact on its credit policy or decisioning systems”.

This was posted in Bdaily's Members' News section by Anna Addison .