Ontime Group launches to law firms in England and Wales

Manchester-based Ontime Group has been launched to help personal injury and clinical negligence lawyers in England and Wales optimise case outcomes for clients and maximise their fee income.

Starting as Ontime Reports, a business set up to service personal injury law firm, Express Solicitors, it has now been rebranded and relaunched to offer medical and non-medical reports, pagination services, specialist costs and rehab services to small to medium sized law firms throughout England and Wales.

What started as a business of three employees has now reached 25 and Ontime Group is expected to comprise 30 staff within the next 12 months who offer first class customer care to lawyers and their clients.

Ontime Group is unique to the industry in providing a seamless service, with all employees working closely under one roof. It means both lawyers and their clients will talk to the same professionals every time they call, who will know all about the case and its specific needs.

Providing full reports through a nationwide panel of expert consultants and rehabilitation services, Ontime Group delivers specific and highly accurate medical information to lawyers.

As well as scans and x-rays, it will gather evidence for a claim from GPs, clinics and hospitals across the UK to ensure the expert assessing the injuries has a full overview of a client’s health and pre-existing conditions. In addition, it offers non-medical reporting services such as those from engineers and tree specialists.

Ontime Group also offers a cost-efficient pagination service that sees experienced nursing professionals sorting through the complex and often voluminous medical records of clients, thereby freeing up lawyers to focus their billable time on cases, strategy and law issues.

The pagination team will process high value personal injury and clinical negligence claims onsite, working closely with the highly experienced management team to ensure quick turnaround, quality of work and controlled costs.

The final piece of the Ontime Group jigsaw is a cost service to give protection and peace of mind to lawyers, with services ranging from costs estimations and negotiation to costs management and advocacy.

A team of highly skilled and experienced lawyers, led by partner and litigation expert Sharon Denby, has been formed to meet the needs of even the most complex and demanding cases while offering speed, quality and attention to detail.

Operations director and head of Ontime Group, James Molloy said: “We started off small with Express Solicitors as Ontime Reports, building our team and network of experts. Through Ontime Group we are now able to offer the full package to busy personal injury and clinical negligence law firms throughout England and Wales who are seeking a quality, personal and professional service rather than a processing hub.”

Ontime Group, based in Northenden, will cover areas such as personal injury, clinical negligence, employer’s liability, industrial diseases and public liability.