Global tech firm to create over 3,500 new home-based UK jobs

A global customer experience tech firm has announced plans to create thousands of new remote jobs across the UK.

TTEC is set to hire over 3,500 new contact centre employees for its work-from-home programme.

The US firm, which specialises in the design, implementation and delivery of customer experience solutions for a range of brands, has seen an increased demand for customer support during the COVID-19 pandemic.

Based in Colorado, TTEC uses proprietary technology to remotely support and assist customers with service and technical needs across channels including chat, messaging, email, social and voice.

The news comes as many UK workers have been furloughed from their places of work or lost their jobs due to the ongoing coronavirus outbreak and subsequent business disruption.

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