Outsourcing firm creates 100 new Sunderland jobs with latest recruitment drive

A customer service outsourcing firm has created 100 new roles at its North East office.

Kura has created the new roles at its Sunderland base in order to fulfil a new contract from a financial services firm.

Based in Glasgow, Kura specialises in providing outsourcing solutions to companies across tech, financial services, insurance and public sector.

Brian Bannatyne, chief executive of Kura, commented: “We are delighted to be partnering with our new client using our deep financial services experience to deliver first class services to their customers.

“At Kura we do things differently from our competitors and our unique culture and approach to developing people were a key differentiator in our selection as a partner.

“We know that our people in Sunderland will deliver outstanding CX results for our client and transform the service to their customers.”