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For the first time, customer service overtook price in overall ratings of retailers, according to OC

Lush named among UK’s favourite retailers
Accenture retail research infographic

Accenture Research Reveals A Buoyant Christmas Ahead
Image: Phil Sangwell - Wikimedia Commons

Pets at Home maintains steady half-year growth
Miss Macaroon's Rosie Ginday

John Lewis deal for Miss Macaroon
Artist impression of transformed arches. Photo: Corstorphine + Wright

Waterloo arches set to become ‘vibrant restaurant and bar destination'
Cleveland Centre manager Graeme Skillen is celebrating five new stores – with more to follow in the

New store openings at Middlesbrough’s Cleveland Centre lead to raft of new jobs
Williams Liverpool BMW's Liverpool ONE ice rink display

Williams signs three-year festive deal with Liverpool ONE
Spirit of Harrogate officially opened its doors on November 3rd.

Spirit of Harrogate becomes home of Slingsby following £500k investment

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Everton launch new shop in time for Aston Villa game
Nespresso's first permanent boutique at Bluewater

Nespresso serves up Bluewater offering
Independent retailers get ready for the Albrighton Christmas Extravaganza

Albrighton gets ready for 5th Christmas Extravaganza

Trinity Walk

The Works creates seven jobs with new Trinity Walk store